Megan has been part of the Fightback team for over two years, with her main role focused on form filling and supporting clients through the application process. She first joined the team at just 16 years old while studying for her A-levels and is now 19 and nearing the end of her first year at university, where she is studying law. Alongside university life, Megan works remotely and takes on many of the team’s out-of-hours forms, helping to ensure clients continue to receive support even outside the usual office hours. Her dedication, reliability and willingness to help have made her a valued member of the team from a very young age.

When she is not working or studying, Megan is fully embracing student life — surviving mainly on pot noodles, Red Bull and spending time with friends. That said, she equally enjoys quieter evenings curled up in bed with a cup of tea and a good book. Megan genuinely loves the work she does and the clients she speaks to. Although she is not always physically in the office, she always enjoys coming back to see the team and helping to take some of the workload and admin pressure off everyone around her.

Amy has been an Advocate with Fightback for over eight years and is also part of the Mandatory Reconsideration team. She primarily supports clients with PIP, UC50 and ADP application forms, helping people navigate what can often feel like an overwhelming process with reassurance, knowledge and practical support. Over the years, Amy has also earned herself the unofficial title of “Queen of Blue Badge Applications” thanks to her expertise and determination in helping clients secure the support they need.

Powered almost entirely by caffeine, Amy is known for being focused and hardworking in the office — but when it comes to the Christmas party, it’s a completely different story. Once the music starts, the dance floor rarely stands a chance.

Caroline is one of the original Fightback team members and previously worked alongside Michelle years ago as a form filler before returning to the team full-time in 2024 — although, as she likes to joke, she clearly did not learn her lesson the first time around. Her main role focuses on form filling, but like most people at Fightback, her day rarely sticks to just one job title. Alongside supporting clients with forms, Caroline also handles VIP rev