Contact The Technical Support Team

Please note that this technical support form is monitored Monday – Friday between the hours of 9am – 5pm and is only intended to deal with technical queries relating to the VIP network. All enquiries outside of these hours will be responded to on the next business day. If you are not yet a VIP member, you can join our VIP Platform by clicking HERE. This will grant you VIP Member status giving you a 24hour response time and access to our extensive range of support documents, example forms and factsheets for ESA, PIP, DLA and Universal Credit.

Phone Support

If you need to speak with a member of our tech support team on the phone, you can do so by calling 0330 043 1487. Please be aware that this phone line will be active between 10am and 4pm. If you have email our technical support

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