The VIP Features
The Document Vault section should be your first port of call when you join the Platform. This is the area where we store our extensive range of documents from our popular Well Completed Forms to helpful Information Factsheets.
As part of the VIP service, we offer a dedicated VIP 1 on 1 live chat service that only VIP members have access to. You can contact us on the VIP live chat which is always treated as a priority during open office hours.
As part of the VIP service, we offer a dedicated VIP email address that only VIP members have access to. All emails sent to this address will receive a fast response within 24 hours on weekdays.
The VIP Forums are a place where you can interact with other VIP Members if you wish to do so. It is a great place to leave your advice or tips, which you may feel will help others, or it can be simply used to share your success story about a claim.
This section of the VIP Platform is where you will need to upload your Application Form, Mandatory Reconsideration or Submission for review and critique from the FB4J Team. Reviews may take up to 3 working days.
This is a brand new section of our VIP Platform which we have introduced in recent months. We will be developing new content and guides over the course of the year to provide additional support to our members.
If you are still unsure or anxious about your phone assessment after reading over our resources on assessments, you can schedule a preparation call with our team. Please note: This service is for VIP2 members only.
The aim of this service is to provide you with a range of professional letters that have been written by our legally qualified team. We have developed an interactive service that will require you to answer a few simple questions.
Users can access fully completed example forms that have been created by our team. We store examples for the majority conditions that we have been asked about over the years. This is a great way to ensure that you are completing your own form correctly and that you are including all of the information that you need.